Hey there, Gorgeous! We totally get it. Life is too short and if it's a "not quite right" fit or a sudden style shift, we're here to make your returns and refunds as smooth as silk.

Oops, Not a Match

No worries! If your piece isn't giving you those heart-eyed vibes, you've got 7 days from the day ALL of your fashion treasure lands in your arms (according to the fashion GPS - order tracking, that shows delivered status) to initiate your return request and shimmy those items back to us within 7 days of submission to qualify for a full refund.

And for those split package adventures, the clock starts ticking on the final package delivery date and time.

The return runway is all yours, darling! Just make sure it's unworn, with all tags attached, and in the original packaging – we've got high standards for our glam goodies. It's all about that unworn, showroom vibe!

Exchanges

Sorry, no swapping secrets here! We're all about keeping the fashion fun, but exchanges of any kind are a no-go.

Sale Items 

We can only roll out the refund carpet for regular-priced items. Sale items, though fabulous, can't join the refund party. Let's keep the fashion fun flowing!

How Do I Start the Magic? 

Starting the return process is a breeze. Just hit us up at returns@siibellissima.com with your order details and the reason for your request. Our returns gurus will be on standby, ready to assist and guide you on next steps.

Shipping – Who Pays? 

Return shipping? On us! We've got a pre-paid shipping label with your name on it. Yes, we're that good!

Refunds: The Fairy Godmother of Cashback 

If you're in the mood for a refund, we've got your back. Once we receive your return and sprinkle some fashion magic, your refund will be processed – and we promise, it will be as fast as a style sprint. 

Shipping and handling charges are non-refundable. If you receive a refund, the cost of your original shipping will be deducted from your refund.

Once your return makes its grand entrance through our doors and gets the full style treatment, we'll shoot you an email to spill the beans on receiving your return and drop the verdict on whether your refund is a go or a no-go.  

Please allow 5 - 7 business days from the day we receive the returned package to process your refund. 

A refund can only be sent to the original payment method. If you no longer have access to that payment method, it's time for a chat with your bank or agency for the original payment method to claim those funds once the refund takes its stylish exit from our hands.

Pieces That Are All Yours 

Keep in mind, a few treasures are super special and aren't eligible for returns or refunds. But hey, please see the list below – no sneaky surprises here!

• Swimwear 
• Bodysuits 
• Intimates
• Sale Items

Rule Breakers, Listen Up!

If your return doesn't follow our fabulous criteria above, it might need to cough up a 20% restocking fee or face the ultimate fashion rejection (declined return). Let's keep returns sassy and stylish!

In some cases, we might grant partial refunds (when it's a good match). But if an item loses its sparkle, it's a bit roughed up, or goes MIA in parts due to factors outside our control, it won't qualify for the return runway. And remember, any items that come back after 7 days of submission will not be accepted.

Happy Shopping! 

So go ahead, darling – strut, twirl, and rock your Sii Bellissima finds like the fashion queen you are. And if you ever need to make a return and get a refund, know that we've got your back – because you deserve nothing less than fabulous!

Remember, we're here to make your fashion journey a fairy tale, so don't hesitate to reach out if you need help. 

 

*Sii Bellissima could decide to spice things up by changing these rules at any time, just to keep life interesting*  Stay fabulously flexible!